We are based in the UK, though deliver to many places around the world – across much of Europe. Please find below a list of various shipping costs, and standard delivery times:
UK – Orders over £20.00 are shipped free of charge. For orders below this amount, the delivery cost is £4.95. Standard delivery is around 2 – 3 days. (please allow an extra day or so for Northern Ireland and the Scottish Highlands).
Europe – Currently suspended: As of the 1st January 2021, we have suspended taking orders for delivery to the EU, and are working hard to restore the service.
Rest of the world – Standard delivery is around 5 – 10 days.
Please note that all delivery times are approximate, and we’ll always aim to get you your order dispatched to you as quickly as possible!
Wherever possible we will send to you the tracking details of your parcel(s) so you are able to follow the your order
With the exception of Northern Ireland in relation to “United Kingdom”, all prices above are for mainland locations only… should you be located away from your relevant country’s mainland we may need to re-quote you and reserve the right to do this even after you have placed your order… though of course we will never charge you more without agreeing this with you first.
If you pre-order any items these will be shipped to you asap once they arrive back in stock. We try to be accurate as possible with the dates we list for the item to return back in stock. Should there be any serious delays then we will contact you to let you know. Pre-ordered items are not charged for until the item arrives in stock for us to dispatch.
There are no additional shipping costs for pre-ordered goods. Though please note that we can only accept pre-orders from the UK. Should you place an order from outside the UK then we will contact you to see if you would rather remove the item(s) from your order or wait until it everything on your order is in stock.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, of the problem within 30 days of the order of the goods in question.
If you do not receive goods ordered by you within 10 working days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem.